AN ASSESSMENT OF STUDENTS’ PERCEPTION ON SCHOOL SERVICES IN NIGERIAN PRIVATE UNIVERSITIES: EVIDENCE FROM AL-HIKMAH UNIVERSITY
Keywords:Perception, School Services, Private University, Descriptive
As contained in the National Policy on Education, adequate provision of school services in the
university system is meant to enhance the level of students’ academic career, retention, academic
progress and counselling towards attainment of educational goals. This study was conducted to
evaluate students’ perception on school services in Al-Hikmah University, Ilorin, Kwara State,
Nigeria. The study adopted descriptive survey. Three hundred and eighty-one respondents were
used for the study from seven faculties in Al-Hikmah University. Students’ Perception on
School Services Questionnaire (SPSSQ) was used for data collection. Two research questions
were raised and answered to guide the conduct of the study. Descriptive statistics of frequency
counts, percentages, mean and standard deviation was used to analyze the demographic
information of the respondents and to answer the research questions raised. Findings showed
that the level of students’ perception on academic services, guidance and counselling services,
admission services, health services, power supply services and library services in Al-Hikmah
University, Ilorin was high and that of extra-curricular services and internet services was low.
Based on the findings, it was recommended among others that the management of Al-Hikmah
University should improve on the school services for students in the areas of extra-curricular
services and internet services so that effective teaching and learning could be improved on
students’ academic achievement.
Abay, K. A., Amare, M., Tiberti, L., & Andam, K. S. (2021). COVID-19-induced disruptions of
school feeding services exacerbate food insecurity in Nigeria. The Journal of
Nutrition, 151(8), 2245-2254.
Abisoye, T.B. (2016).Student welfare services in tertiary institution. Ile-Ife: University Press.
Abdul, A.A. (2015). Relationship between human resources management practice and staff job
performance of National Primary Education Commission. Unpublished M.Ed project,
University of Ilorin.
Adeboyeje, R.A. (2016). A practical approach to effective utilization and maintenance of
physical facilities in secondary schools. In Fadipe J.O. & Oluchukwu, E.E. (Eds)
Educational planning and administration in Nigeria in the 21 st century. Ondo: NIEPA.
Adesina, S. (2005). Education for Development; The Challenges of the 1980s”. In Adesina S.
(Ed). Nigerian Education Trends Issues. Ife: University of Ife.
Ahmed, A.F. (2017). Relationship between personnel services and student behavior in selected
Nigerian universities. Unpublished Ph.D Thesis University of Ilorin.
Bisi-Onyemaechi, A. I., Akani, A. N., Ikefuna, A. N., Tagbo, B. N., Chinawa, J. M., & Chikani,
U. N. (2021). School health services in Enugu East, Nigeria: Perspectives from a resource
poor setting. Healthcare in Low-resource Settings, 9(1), 34-47.
Dada, L.M (2003). Relationship between student personnel services and student academic
performance in Osogbo private secondary schools. Unpublished M.Ed Thesis
Department of Educational Management, University of Ilorin.
Edem, D.A. (2010). Introduction to educational administration in Nigeria. Ibadan: Published by
Spectrum Books Limited. Nigeria
Edem, D.A. (2017). Introduction to educational administration in Nigeria. Ibadan: Published by
Spectrum Books Limited. Nigeria.
Hallak, J. (2015). Investing in the future: setting educational priorities in the developing world.
Paris: UNESCO- 11EP
Hameed, A. (2016). Personnel counselling for productivity improvement among selected
managers in Nigerian organizations. Unpublished Ph.D Thesis. Department of
Guidance and Counselling, University of Ibadan.
Ibenne, S. K., & Durodolu, O. O. (2021). Information needs versus Information services:
Assessing predictors of Secondary School Students with Visual Impairment Satisfaction
at School Library Media Centres in South-Eastern Nigeria. Library Philosophy and
Kiveu, N.M. & Mayio, J. (2010). The impact of cost sharing on internal efficiency of public
secondary schools in Ndivisi divisioin, Bungoma district Kenya. Educational Research
and Review. 4 (5), 272-284. retrieved from http://www.academicjournals.org.ERR
Nholi, C. (2016). Cultural association within the University. ABC Press Inc.
Ogundele, M.O. & Moronfoye, S.A. (2017). Infrastructural facilities development and academic
goals achievement of Kwara State Tertiary Institution. Journal of Vocational Education
and Technology. 9 (3) 24-33.
Ogundele, M.O. (2012). Recreational facilities and students’ academic performance of secondary
schools in Kwara State. Journal of Vocational Education and Technology. (2) 35-44.
Olaitan, G.I. (2003). Relationship between provision and utilization of student services and
students’ academic achievement in secondary school in Ilorin metropolis. Unpublished
M.Ed Thesis, University of Ilorin.
Olasunkanmi, A.A. & Mabel, O.O. (2012). An input-output analysis of public and private
primary schools in south-West Nigeria. International Journal of Humanities and Social
Science. Vol. 2 No. 18.
Oparinde, R.O. (2012). Internally revenue generated strategies, school plants development and
internal efficiency of Osun State Colleges of Education. Unpublished Ph.D Thesis
University of Ilorin.
Raji, N.A. (2016). Learners support services and internal efficiency of Lagos State Tertiary
Institutions. African Journal of Teachers Education 3 (4) 35-43.
Yusuf, L.A. (2016). Relationship among students’ personnel services, management strategies
and students crisis in South-Western Nigeria Universities. Unpublished Ph.D Thesis
Department of Educational Management, University of Ilorin, Ilorin.
Suleiman, S. (2017). Structural equation modelling of relationships of personnel services and
perceived principal supervision with academic achievement in secondary schools in
Kwara State, Nigeria (Doctoral dissertation, Universiti Utara Malaysia).
Suleiman, Y., Hanafi, Z., & Thanslikan, M. (2019). Principals’ perceptions on admission
services in Kwara State secondary schools, Nigeria: A phenomenology approach. | IRJE|
Indonesian Research Journal in Education|, 215-235.
Suleiman, Y., Hanafi, Z., & Muhajir, T. (2019). Influence of extracurricular services on students’
academic achievement in secondary schools in Kwara State: A qualitative
approach. Indonesian Journal on Learning and Advanced Education (IJOLAE), 1(2), 1-
Suleiman, Y., Hanafi, Z., & Taslikhan, M. (2016). Relationship between admission,
extracurricular services and academic achievement in secondary schools: a partial least
square (PLS) approach. Journal of Education and Practice, 7(8), 27-38.
Suleiman, Y., Hanafi, Z. B., & Taslikhan, M. B. (2018). Role of principal supervision on the
relationship between students' personnel services and academic achievement in secondary
schools: A preliminary report. Library Philosophy & Practice, 23-47.
Suleiman, Y., Hanafi, Z., & Thanslikan, M. (2019). Nexus between students’ personnel services
and academic achievement in secondary schools, Kwara State, Nigeria: The moderating
role of supervision, Journal of Arts and Education, 8(1), 23-337.
Suleiman, Y. (2021). School services as predictors of students’ academic achievements in
secondary schools in Kwara State, Nigeria. International Journal of Multidisciplinary
Studies, 8(1), 11-28.