Organizational and Technological Dimensions of Management Services in Companies
AbstractThe importance and value of tracking and sharing the dispersed knowledge resources of contemporary organizations have received widespread recognition in recent years. It is widely believed that with the transition from the industrial to the information-based economies, organizational knowledge has emerged as the single most critical resource at both, macro- and micro- levels.
A major challenge for most organizations during this transition and beyond is to learn to deal with the intricacies of discovering knowledge from the vast amounts of data being generated, identifying pockets of important knowledge in various forms, to devise strategies and techniques to formalize parts that lend themselves to codification and to nurture technical and other solutions with which useful knowledge can be shared among relevant participants.
This has the potential to produce greater knowledge utilization leading to multiplier effects in organizational performance. This calls for an approach in which both, the organizational and technological dimensions of the challenge are better understood and effectively integrated.
Bartlett, A.B., Ghoshal,S. (1989), Managing Across Borders: The Transnational Solution,Boston,MA: Harvard Business School Press
Brown, J.S. (1991), "Research that Reinvents the Corporation", Harvard Business Review, Jan.-Feb
Clark, K.B., Fujimoto, T. (1991), Product Development Performance, Boston, MA:Harvard Business School Press
Culpan, R. (1983), Multinational Strategic Alliances, Binghampton,NY: Howarth Press Inc.
Edstrom, A., Galbraith, J. (1977), "Transfer of Managers as a Coordination and Control Strategy in Multinational Organizations", ASQ, 22(2), pp.248-263
Jain, R.K., Triandis, H.C. (1990), Management of R&D Organizations: Managing the Unmanageable, New York: Wiley and Sons
Murray, P. (2000), Designing Business Benefits from Knowledge Management. In C.
Wiley, N. (1988), "The Micro- Macro Problem in social Theory". Sociological Theory, 6, 254-261
Winter, S. (1987), "Knowledge and Competence as Strategic Assets" The Competitive Challenge: Strategies for Industrial Innovation and Renewal D. Teece (ed.), Cambridge, MA: Ballinger